☜ Back

Contact & Support

Discussions temporary available only for users with Pro account

Author - Aleksandr_M, 12.01.2018 08:36

E-mail: [email protected]

Also, you can ask on this topic.

Below you will find answers to frequently asked questions:

I pay for Pro license, but did not receive it?

Why Signals not update? Why do signals not appear?

How to add my broker to broker list vfxAlert?

Can I pay by Skrill or Perfectmoney? 

What are the Alerts?

What is signals profit?

Aleksandr_M
12.04.2018 12:45
ydna282966

Hello, can I change the time zone?

Where you want to change timezone?

ydna282966
12.04.2018 12:24

Hello, can I change the time zone?

Aleksandr_M
11.04.2018 06:28
goyouth

hi, i paid yesterday for a month pro account. when im log  today in my account its write free account... how i can fix it ? please

Fixed! added 10 Alerts you can try telegram subscription

goyouth
11.04.2018 04:33

hi, i paid yesterday for a month pro account. when im log  today in my account its write free account... how i can fix it ? please

Aleksandr_M
07.04.2018 07:10
asd123asd

After putting the Token, the Telegram Bot throws me the following error "You miss settings of (Asset or Algorithm or Power or Expiration) in your subscription settings.

???? Update settings then start again "

Telegram subscription available only for pro account.

asd123asd
06.04.2018 21:55

After putting the Token, the Telegram Bot throws me the following error "You miss settings of (Asset or Algorithm or Power or Expiration) in your subscription settings.

???? Update settings then start again "

Aleksandr_M
03.04.2018 17:49
gladiador

Greetings ... my platform stopped working properly. The screen remains motionless and does not signal. Please help me with that. Thank you

More details please 

Aleksandr_M
03.04.2018 17:49
cyrus93

HELLO, I subscribed to the pro account today. everything went well until I noticed that the Countdown was wrong. for my case, it's 3min5S instead of 5min I lost everything.

2. The expiration time it is not constant all traders choose an expiration time depending on market situation,  assets and their Trading Strategy...
2. Something wrong with your money management in your TS. 

cyrus93
03.04.2018 15:11

HELLO, I subscribed to the pro account today. everything went well until I noticed that the Countdown was wrong. for my case, it's 3min5S instead of 5min I lost everything.

gladiador
03.04.2018 13:52

Greetings ... my platform stopped working properly. The screen remains motionless and does not signal. Please help me with that. Thank you