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Contact & Support

Author - Aleksandr_M, 12.01.2018 08:36

E-mail: support@vfxalert.com

Also, you can ask on this topic.

Below you will find answers to frequently asked questions:

I pay for Pro license, but did not receive it?

Why Signals not update? Why do signals not appear?

How to add my broker to broker list vfxAlert?

Can I pay by Skrill or Perfectmoney? 

What are the Alerts?

What is signals profit?

Aleksandr_M
08.02.2018 16:23
Socke

 

hello my friend ... bought 1000 signals in december and was not online anymore. my problem is that my singnal window is white and does not even indicate currency pairs, how can I fix the problem! ? Thank you very much

Hello, Socke!
Send a screenshot.
If you use browser window try this link http://vfxalert.com/signals/single3

Socke
08.02.2018 16:16

 

hello my friend ... bought 1000 signals in december and was not online anymore. my problem is that my singnal window is white and does not even indicate currency pairs, how can I fix the problem! ? Thank you very much

Aleksandr_M
01.02.2018 11:34

Hello, Dale.

1. It is hard to say. We are working hard to fix it. Let's I try to explain - iqoption use WebGL lib to rendering trading platform all others brokers use standard html5. Chromium lib what we use in our app badly work with some graphics drivers which needed for normally load WebGL lib. If you have "right" graphics drivers iqoption will be functioning correctly. If you click Check WebGL link in app and you will see the message: WebGL supported that's good. Now we try to apply chromium for software rendering without loading graphics drivers. Now on my statistics is not working on 37% of PC, it working 100% on MAC OS:)

2. I give you Pro for 2 days you can try to open iqoption in app. If it is not opened try to update your graphics drivers and try again if it is not helped wait for the update.

Chorley1997
01.02.2018 11:13

Hello my name is Dale

I have seen your software many times and I have always been a bit suspisious of "robot" software, HOWEVER, yours, is differant as it is subscribition. If it works a will buy the lot but at 1 st stage I am just looking at the 1 year subscription., I shall probably upgrade quickly. Just a couple of questions please.

1. I have 4 broker accounts, but probably use I Q options the most, I see that you have a temporary proplem, with there software, so can you confirm that it will be running, soon with no problems, and do you support any other brkers than the ones advertised, however IQ NOT one of them.

2. I tried to download app, onto my O/S Windows 10 and it would not allow, I checked via your check system and that said I was OK, any ideas?

So that is it, thank you in advance nice piece of software which I think will give me a "conformation" on my own stratrergy. cheers Dale.

Kadov
28.01.2018 17:59
sureshkumarprajapati

pls tell me my free vfxalrt what type use

or pay then us vfxalart pls tell me diteal

so me use vfx alart and get what time use and get singnal right time to use

Read  !!!this!!! and this before use

sureshkumarprajapati
27.01.2018 14:36

pls tell me my free vfxalrt what type use

or pay then us vfxalart pls tell me diteal

so me use vfx alart and get what time use and get singnal right time to use

Kadov
26.01.2018 14:23
Gopal1996b

What is your signal real or fake

Please confirm me

Try to understand !!!this!!! and this
If you are newbie on forex do not use it or only train trading skills on demo

Gopal1996b
26.01.2018 14:17

What is your signal real or fake

Please confirm me

Aleksandr_M
26.01.2018 11:18
sureshkumarprajapati

me registration free option but me not login at this time login

what problem

Hello!
Please explain in details. What you did step by step.

sureshkumarprajapati
26.01.2018 10:57

me registration free option but me not login at this time login

what problem