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Contact & Support

Author - Aleksandr_M, 12.01.2018 08:36

E-mail: support@vfxalert.com

Also, you can ask on this topic.

Below you will find answers to frequently asked questions:

I pay for Pro license, but did not receive it?

Why Signals not update? Why do signals not appear?

How to add my broker to broker list vfxAlert?

Can I pay by Skrill or Perfectmoney? 

What are the Alerts?

What is signals profit?

Roudy
27.03.2018 17:59
buddy

Hello, am new to using vfx alert. i bought the alert for 1 month on Friday I discovered that all the signal were not working well. each time i trade i get a loss, when the signal says put, the market will call, when I call it will go put, all these happened when I follow the signal. pls what is wrong  cos I lost money today using the pro signal one-month subscription. my contact prayerarrow1@gmail.com

I guess you did not read the manual. And do not have a trading strategy. 

buddy
27.03.2018 17:19

Hello, am new to using vfx alert. i bought the alert for 1 month on Friday I discovered that all the signal were not working well. each time i trade i get a loss, when the signal says put, the market will call, when I call it will go put, all these happened when I follow the signal. pls what is wrong  cos I lost money today using the pro signal one-month subscription. my contact prayerarrow1@gmail.com

Audiojohn
21.03.2018 15:00

In single window it is working most of the signals is wrong or have big difference the price from the signal to the price of IQ Option 

Aleksandr_M
21.03.2018 14:51
Audiojohn

Good evening, it is still the problem with IQ Option platform or you have fix it?? In a single window from browser it doesn’t work the signals. Thank you.

It still not working on some PCs. In single window it should work. Try to open it through the main menu, if not working send a screenshot 

Audiojohn
21.03.2018 14:47

Good evening, it is still the problem with IQ Option platform or you have fix it?? In a single window from browser it doesn’t work the signals. Thank you.

gogolos98
21.03.2018 09:49

dove posso trovare heatmaps rsi

Aleksandr_M
19.03.2018 07:51
alchewth

Hi the Audubon and nzdusd do not appear despite settings in parameter or selection in pairs on the signals. May I know why it is so and how to correct it thanks. 

AUDUSD fixed
NZDUSD we have a problem with quotes streaming for this pair. It takes some time to fix it.

alchewth
19.03.2018 02:39

Correction

 

...AUDUSD and NZDUSD...

alchewth
19.03.2018 02:34

Hi the Audubon and nzdusd do not appear despite settings in parameter or selection in pairs on the signals. May I know why it is so and how to correct it thanks. 

Aleksandr_M
16.03.2018 10:00
olijaseen

Hi can i ask? Im from czech republic and i just dont know if i have the signals in the right time because here is different time zone. Thank you for answer

Hi!

Signals sent to you as soon as appeared