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Contact & Support

Author - Aleksandr_M, 12.01.2018 08:36

E-mail: support@vfxalert.com

Also, you can ask on this topic.

Below you will find answers to frequently asked questions:

I pay for Pro license, but did not receive it?

Why Signals not update? Why do signals not appear?

How to add my broker to broker list vfxAlert?

Can I pay by Skrill or Perfectmoney? 

What are the Alerts?

What is signals profit?

asd123asd
06.04.2018 21:55

After putting the Token, the Telegram Bot throws me the following error "You miss settings of (Asset or Algorithm or Power or Expiration) in your subscription settings.

???? Update settings then start again "

Aleksandr_M
03.04.2018 17:49
gladiador

Greetings ... my platform stopped working properly. The screen remains motionless and does not signal. Please help me with that. Thank you

More details please 

Aleksandr_M
03.04.2018 17:49
cyrus93

HELLO, I subscribed to the pro account today. everything went well until I noticed that the Countdown was wrong. for my case, it's 3min5S instead of 5min I lost everything.

2. The expiration time it is not constant all traders choose an expiration time depending on market situation,  assets and their Trading Strategy...
2. Something wrong with your money management in your TS. 

cyrus93
03.04.2018 15:11

HELLO, I subscribed to the pro account today. everything went well until I noticed that the Countdown was wrong. for my case, it's 3min5S instead of 5min I lost everything.

gladiador
03.04.2018 13:52

Greetings ... my platform stopped working properly. The screen remains motionless and does not signal. Please help me with that. Thank you

Aleksandr_M
29.03.2018 13:32
Daniel4562

iam not receiving the signals i paid it was working but nothing what is going on please why are the signals not showing

Servers under DDoS again, we are doing our best to fix it

Daniel4562
29.03.2018 07:51

iam not receiving the signals i paid it was working but nothing what is going on please why are the signals not showing

Daniel4562
29.03.2018 07:34

iam not geting signals when i loggin its just off please help

Roudy
27.03.2018 17:59
buddy

Hello, am new to using vfx alert. i bought the alert for 1 month on Friday I discovered that all the signal were not working well. each time i trade i get a loss, when the signal says put, the market will call, when I call it will go put, all these happened when I follow the signal. pls what is wrong  cos I lost money today using the pro signal one-month subscription. my contact prayerarrow1@gmail.com

I guess you did not read the manual. And do not have a trading strategy. 

buddy
27.03.2018 17:19

Hello, am new to using vfx alert. i bought the alert for 1 month on Friday I discovered that all the signal were not working well. each time i trade i get a loss, when the signal says put, the market will call, when I call it will go put, all these happened when I follow the signal. pls what is wrong  cos I lost money today using the pro signal one-month subscription. my contact prayerarrow1@gmail.com