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Contact & Support

Author - Aleksandr_M, 12.01.2018 08:36

E-mail: support@vfxalert.com

Also, you can ask on this topic.

Below you will find answers to frequently asked questions:

I pay for Pro license, but did not receive it?

Why Signals not update? Why do signals not appear?

How to add my broker to broker list vfxAlert?

Can I pay by Skrill or Perfectmoney? 

What are the Alerts?

What is signals profit?

Jonny55
23.01.2018 22:14

The Signals comes nothing, i pay for that 30 eur. i dont now what is wrong... i have the right passwort

Aleksandr_M
23.01.2018 18:37
Jonny55

Hello, i cant log me in with my email and passwort!

"The user does not exist" write there....

How is it possible? :)
You can't post here if you are not logged in. 
You are logged in now.
Maybe use wrong username use this: Jonny55
or wrong password. 
You can recover it here https://vfxalert.com/en/site/forgotpass

 

 

Jonny55
23.01.2018 18:33

Hello, i cant log me in with my email and passwort!

"The user does not exist" write there....

Aleksandr_M
22.01.2018 13:06
oncsitom75
Hello!
He writes!
What can we do?

Wait for updates of the vfxalert app.

In the next week will be available new version with WebGL software rendering

oncsitom75
22.01.2018 13:01
Hello!
He writes!
What can we do?

Aleksandr_M
21.01.2018 21:57

Hello!
Please send me your system info to email (do not post it here)

For iqoption need WebGL lib support. 

 

 

oncsitom75
21.01.2018 21:52

 

Sorry, they were missed That's what I see

 

oncsitom75
21.01.2018 21:51
Dear VFXAlert!
I'm so glad you bought my pro membership!
I have a problem!
I added an aiqoption broker, but when I want to enter the trade room, I do not know.
I did this for the broker's URL:
https://eu.iqoption.com/traderoom
I do not know what the problem is!
Can you help!
Thanks
Thomas
Aleksandr_M
20.01.2018 21:09

Do you have any error messages form firewall or antivirus? I do not have enough information to help? Explain step by step what you did. Send screenshots which can help me to understand what is going on your PC.

Try these links  - Setup 32bit  | Setup 64bit version 3.0 build 125 (latest)

sharujan
20.01.2018 19:56

I can't download your app. I think my pc isn't allowing. what can I do? I will buy the pro account