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Contact & Support

Author - Aleksandr_M, 12.01.2018 08:36

E-mail: support@vfxalert.com

Also, you can ask on this topic.

Below you will find answers to frequently asked questions:

I pay for Pro license, but did not receive it?

Why Signals not update? Why do signals not appear?

How to add my broker to broker list vfxAlert?

Can I pay by Skrill or Perfectmoney? 

What are the Alerts?

What is signals profit?

RogerX
21.04.2019 06:29
Tomybabygirl

Hello what I pay money and am not getting any signal, I do to know what's going on

 

The forex market on the weekend is closed, the prices for currencies do not move, so new signals do not appear. Only crypto signals available (for Pro account) at weekends 

Tomybabygirl
20.04.2019 23:46

I paid for pro membership and am not getting any signals and I would like to cancel my membership and get a refund.

Tomybabygirl
20.04.2019 23:03

Hello what I pay money and am not getting any signal, I do to know what's going on

 

IMANELHAM
20.04.2019 04:15

Hi, I paid $ 15, but I did not get any signal in the telegram, and the website's signals are 90% mistaken. what do I do

Lindor
18.04.2019 19:12

Which time frames are the best that you can suggest? I am still working on a strategy. 

 

Aleksandr_M
17.04.2019 09:00
Sumitsekha

i pay for pro licence. Payment is deduct from bank account but seller webpage showing awaiting payment since from 10-15 minuets

 

Your account Sumitsekha is  Pro

Sumitsekha
17.04.2019 07:27

i pay for pro licence. Payment is deduct from bank account but seller webpage showing awaiting payment since from 10-15 minuets

 

Aleksandr_M
15.04.2019 08:24
Willyhariady

Hello.. i have pro account but why i cant get signal in telegram? Always alert is over

It because you do not have an "Alerts"
Your licence does not include "Alerts" pack 

You have to buy it additionally https://vfxalert.com/en/store

Willyhariady
15.04.2019 08:11

Hello.. i have pro account but why i cant get signal in telegram? Always alert is over

Willyhariady
15.04.2019 07:46
Aleksandr_M

Hello!

Willyhariady and javlon your accounts are Pro.

Aleksandr_M

Hello!

Willyhariady and javlon your accounts are Pro.

Yes, my account have a pro
I paid this morning