☜ Back

Contact & Support

Author - Aleksandr_M, 12.01.2018 08:36

E-mail: support@vfxalert.com

Also, you can ask on this topic.

Below you will find answers to frequently asked questions:

I pay for Pro license, but did not receive it?

Why Signals not update? Why do signals not appear?

How to add my broker to broker list vfxAlert?

Can I pay by Skrill or Perfectmoney? 

What are the Alerts?

What is signals profit?

Aleksandr_M
03.07.2019 09:29
453692jr

Dear Support,

Hi, I made the bitcoins transfer as follows print, I wait the release of the signal.

my access e-mail is: junior.paixao.slz@gmail.com , Jorge's e-mail is from my friend who made the purchase.

 

Your account is Pro.

453692jr
03.07.2019 02:21

Dear Support,

Hi, I made the bitcoins transfer as follows print, I wait the release of the signal.

my access e-mail is: junior.paixao.slz@gmail.com , Jorge's e-mail is from my friend who made the purchase.

 

Aleksandr_M
02.07.2019 10:29
coachez

 Dear Support Team,

I paid for Pro Licence months ago but im unable to receive signals now. I was receiving signals for the last 2months but now the application notifies me that i need to pay inorder to receive signals. 

My account is still valid upto 2020/05/14.

Kindly advice?

Hello!

It looks you use a different account for website & app.

Go to settings in  app and check. If that logout and login with the right account.

 

coachez
01.07.2019 21:46

 Dear Support Team,

I paid for Pro Licence months ago but im unable to receive signals now. I was receiving signals for the last 2months but now the application notifies me that i need to pay inorder to receive signals. 

My account is still valid upto 2020/05/14.

Kindly advice?

shamzhot919
30.06.2019 06:08

i did not get any binary signals, 

which time to apply signals? 

please help me/

shamzhot919
30.06.2019 02:43

i m buy pro license , not showing any signals, please help me,

Aleksandr_M
29.06.2019 18:03
shamzhot919

i pay for pro license but signal not  updateing and showing , please help me

The forex market on the weekend is closed, the prices for currencies do not move, so new signals do not appear.

 

Only crypto signals available (for Pro account) at weekends 

shamzhot919
29.06.2019 18:02

i pay for pro license but signal not  updateing and showing , please help me

Trandien123456
29.06.2019 14:04
I bought pro for $ 15. I do not know how to use. Please guide me
Aleksandr_M
28.06.2019 18:27
vikihelluser

 Hello Sir, 

i'm want to buy Pro License which is 45$ but it is showing me this everytime.

 

Can you help me please. 

Thanks in advance

With regards 

vikihelluser

Try to use other payment methods. You can connect your debit card to PayPal and pay through it.